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Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a highly respected certification designed for IT professionals who are looking to expand their knowledge and skills in the field of digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification is designed to help individuals become leaders in the field of IT and also help organizations leverage digital technologies to achieve business goals.
The ITIL 4 Leader: Digital & IT Strategy Exam certification exam is ideal for IT professionals who are involved in the development and implementation of digital and IT strategies, including IT directors, IT managers, and IT consultants. The ITIL 4 framework is widely used in organizations of all sizes and industries, making this certification program a valuable asset for IT professionals seeking to advance their careers. Upon passing the exam, candidates will receive the ITIL 4 Leader: Digital & IT Strategy certification, which is recognized globally as a mark of excellence in the field of IT service management.
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Questions in desktop-based mock exams are identical to the real ones. Our practice exams give you options to change their durations and questions' numbers to polish your skills. You can easily assess your readiness with the assistance of results produced by the practice exam. This ITIL 4 Leader: Digital & IT Strategy Exam software records all your previous takes so you can identify your mistakes and overcome them before the final attempt. The ITIL 4 Leader: Digital & IT Strategy Exam (ITIL-4-DITS) desktop practice exam software works only on Windows operating system.
NEW QUESTION # 20
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?
Answer: B
Explanation:
Customer and market relevance is about understanding and meeting the needs and expectations of customers and markets, especially in a dynamic and competitive environment. Operational excellence is about delivering services efficiently and effectively, with high quality and reliability. An innovative social media platform can help improve engagement with young consumers by enhancing customer and market relevance, while operational excellence can support the delivery of the platform and its services. Reference: ITIL 4 Leader: Digital and IT Strategy, page 15-16
NEW QUESTION # 21
Which is the BEST description of the relationship between organization's products, services, and resources?
Answer: D
Explanation:
An organization's products are required for the execution of an activity is the best description of the relationship between organization's products, services, and resources. A product is a configuration of an organization's resources designed to offer value for a consumer. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve without specific costs and risks. A resource is anything that might help deliver an organizational objective. Reference: ITIL 4 Leader: Digital and IT Strategy, page 11-12
NEW QUESTION # 22
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
Answer: D
NEW QUESTION # 23
Which is a leadership skill that relates to having a digital mindset?
Answer: D
Explanation:
Looking at the potential of new tools to meet customer needs is a leadership skill that relates to having a digital mindset. It shows curiosity, openness, and willingness to explore and adopt new technologies that can enhance customer value and experience. It also demonstrates a customer-centric and innovative approach to digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26
NEW QUESTION # 24
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
Answer: D
Explanation:
The innovation will deliver significant benefit for the organization is a reason why an organization might choose to implement an innovation even though it does not meet its minimum requirement for "return on investment" (ROI). This means that the organization values the long-term or intangible benefits of the innovation more than the short-term or financial returns. For example, the innovation might enhance customer satisfaction, brand reputation, market share, or social impact. Reference: ITIL 4 Leader: Digital and IT Strategy, page 27-28
NEW QUESTION # 25
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